An organization’s Stakeholders are organizations, groups of people or individuals, that might be positively or negatively affected by the organization’s decisions, activities, services and products or the other way around – those that have a considerable impact on the organization. Each organization, depending of the specifics of its activities, has different Stakeholders.
Stakeholder dialogue and their engagement is one of the main principles of corporate social responsibility. It helps the company to better understand and manage risks and grasp new opportunities, improve the image, and gain trust.
Stakeholder dialogue/stakeholder engagement is basis for developing an impactful Corporate Sustainability and Responsibility strategy. It is also a part of sustainability reporting process and is required by many international CSR standards and sustainability indexes.
Communication with Stakeholders is a strategic process, consisting of Stakeholder identification, mapping, and prioritization, selection of the target groups, identification of the contents and methods for communication with various Stakeholder groups, designing communication plan, holding the dialogue, analysis of obtained information, and lastly – provision of feedback.
Our consultancy service covers facilitation of the entire process and ensures its effectiveness. The project scale depends on objectives of the organization, as well as the time and resources that the company is willing to invest in the process.
We have a vast experience in applying participatory methods. We will guide you in the process, to ensure that it meets your company’s strategic objectives, and help you gain trust from those groups and individuals that have an impact on your business success.
For more information, please contact us.